According to § 5 TMG

Factor7 AG
Mühlegasse 18
CH-6340 Baar

Represented by:
the Board of Directors

Contact

Email: info@joachim-kaeser.de

Consumer dispute resolution/universal arbitration board

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Source: https://www.e-recht24.de/impressum-generator.html

Alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and Section 36 VSBG:

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr . We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.